“Seth material” search engine (Jane Roberts)

(The second instance involved the hassle we’ve been involved in with Elmira Video over mistakes in our billing. Has been dragging on since July. All the details are on file if needed for reference. Friday afternoon, when we received another erroneous bill, Jane called Elmira Video; the bookkeeper, Mrs. Trafzer, promised to call Monday to tell us what we owed. Over the weekend I found myself stewing about the silliness of the whole thing several times. I thought of legal action, among other things. Monday morning as I painted, I found myself doing the same thing. Rather irritably I told myself that I was throwing the whole thing into Framework 2, and that I wanted it taken care of.

(At breakfast I’d even considered paying the whole bill demanded of us—I told Jane—just to be rid of the entire affair. Late this afternoon Mrs. Trafzer called, as promised to tell us that we were to forget the bill and to send in the regular monthly payment of $15.94, instead of the $33.00 we were charged with. Something about her not being able to trace the skein of payments and errors through their computer, she said. We expected to pay more, of course. It took me a while to realize that I had received an answer from Framework 2, and that for us it couldn’t have been better.

(“But keep your fingers crossed,” I told Jane, “until we get next month’s bill.” Mrs. Trafzer has promised to personally put the proper figures into the computer, thus ending the billing confusion. I mailed her payment this morning, Tuesday.)